We provide business grade and affordable Voice over IP telephone services for your business and home.
IP telephony (VOIP) refers to the real-time transmission of voice signals encapsulated in data packets and transported over a dedicated data network or the public Internet. Through the use of Internet Protocol (IP), analog voice signals are converted into data packets, which are then sent over the same data networks used for general computing. Because voice signals travel as data packets — just like packets containing e-mail, document files or web pages — you no longer need a separate voice network to handle telephone calls. Here's just a few of benefits of using our VoIP telephony solutions we provide:Lower Costs of your recurring telephone system dramatically. The VoIP solutions we provide can potentially save you businesses 30% or more when compared to traditional PBX systems and voice solutions. What’s more, it offers unlimited long distance calling to all continental states and Canada. The hosted system solutions we offer remove the costs and lengthy term agreements associated with leasing or purchasing and maintaining a traditional PBX system. Increased Business Efficiency Our VoIP system is hosted, therefore adds/moves/changes are quickly handled by us through the web tool, with no hard wiring or adjusting of cables. Our VoIP offers softphone capabilities that allow employees to virtually take their desk anywhere; whether working from home or on the road, employees won’t miss a beat. A unified communication solution reduces the time spent managing disparate services—teleconferencing, Internet connectivity, and local and long distance activities are managed directly through the web tool. Guaranteed Call Quality and Reliability We employ the technology that always prioritizes voice packets over data. Unlike other providers that do not have full control over the networks to which calls are placed, our private, dedicated IP network is custom-designed to provide extraordinary dependability and performance. This allows us to maintain a Voice Quality of Service guarantee from the desktop to the public telephone network and back. Voice-over IP traffic is carried over the broadband network and our privately peered partner networks without going through the public Internet, ensuring data privacy and voice data quality. Multiple backbones, peering exchanges, and direct private connections to transit providers and transit peers further ensure speed and reliability. We install VOIP (Voice over Internet Protocol) wiring for existing or newly installed phone systems Cat5e & Cat6 Patch Cables in all lengths. Here are some features you get with VOIP telephony. Administrative Features- Application discovery and registration to SNMP manager
- Call Detail Records (CDR)
- Call forward reason code delivery
- Centralized, replicated configuration database, distributed Web-based management viewers
- Configurable and default ringer WAV files per phone
- Configuration database API
- Database automated change notification
- Date/time display format configurable per phone
- Debug information to common syslog file
- Device addition through wizards
- Device downloadable feature upgrades—Phones, hardware transcoder resource, hardware conference bridge resource, VoIP gateway resource
- Device groups and pools for large system management
- Device mapping tool—IP address to MAC address
- Dynamic Host Configuration Protocol (DHCP) block IP assignment—phones and gateways
- Dialed number translation table (inbound /outbound translation)
- Dialed Number Identification Service (DNIS)
- Enhanced 911 service
- H.323-compliant interface to H.323 clients, gateways, and gatekeepers
- JTAPI 1.2 computer telephony interface
- LDAP version 3 directory interface to selected vendor’s LDAP directories – Active Directory – Netscape Directory Server
- MGCP signaling and control to selected Cisco VoIP gateways
- Native supplementary services support to Cisco H.323 gateways
- Paperless phone DNIS—display driven button labels on phones
- Performance monitoring SNMP statistics from applications to SNMP manager or to operating system Performance Monitor
- QoS statistics recorded per call
- Redirected DNIS (RDNIS), inbound, outbound (to H.323 devices)
- Select specified line appearance to ring
- Select specified phone to ring
- Single CDR per cluster Single point system/device configuration
- Sortable component inventory list by device, user, or line
- System event reporting—to common syslog or operating system event viewer
- TAPI 2.1 computer telephony interface
- Time-zone configurable per phone
- XML API into IP phones (7940/7960)
- No cost of automated telephone moves
- No cost of telephone adds
| End User Features- Hands-free, full-duplex speakerphone
- HTML help access from phone
- Last number redial (off-net/on-net)
- Message waiting indication
- Multiparty conference—Ad-hoc with add-on, Meet-me
- Multiple line appearances per phone
- Customizable Music-on-hold
- Mute capability from speakerphone and handset
- On-hook dialing
- Operator attendant—Web-browser interface, loop key notification, logon/logoff, busy/available, left/right hand access, headphone access, busy lamp field, direct station select, drag and drop transfer, call status (state, duration, and number)
- Privacy
- Real-time QoS statistics through web browser to phone
- Recent dial list—calls to phone, calls from phone, auto-dial, and edit dial Single button data collaboration on SoftPhone—chat, whiteboard, and app sharing
- Single directory number, multiple phones—bridged line appearances
- Speed dial—multiple speed dials per phone Station volume controls (audio, ringer)
- Transfer—with consultation hold
- User-configured speed dial and call forward through Web access
- Web services access from phone
- Wideband audio codec support—proprietary 16-bit resolution, 16-kHz sampling rate codec
- Answer/answer release
- Auto-answer/intercom
- Call connection
- Call coverage
- Call forward—all (off-net/on-net)
- Call forward—busy
- Call forward—no answer
- Call hold/retrieve
- Call park/pickup
- Call pickup group-universal
- Call status per line (state, duration, number)
- Call waiting/retrieve
- Calling Line Identification (CLID)
- Calling party name identification (CNID)
- Direct inward dial (DID)
- Direct outward dial (DOD)
- Directory dial from phone—corporate, personal
- Directories—missed, placed, received calls list stored on selected IP phones
- Distinctive ring (on-net versus off-net)
- Distinctive ring per phone
- Drop last conference party (ad-hoc conferences)
- Extension mobility
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