June 16, 2017

Restaurant IT Support

Restaurant and Hospitality POS Systems and Technology Support

If you’re running a restaurant or a chain of restaurants in the Philadelphia area you likely have your hands full with your business. Adding day-to-day IT support challenges to your plate (no pun intended) and managing them isn’t something you want to spend your valuable time and energy on.

Kontech has been supporting restaurants and food service vendors in the Philly metro and vicinity by helping them to establish, manage and maintain their technology infrastructures.

We can be relied on for any IT aspects of restaurant business; from the planing phases, to upgrading dated infrastructure to meet today’s demands, selecting the right technologies to manage and support your restaurants, protecting your valuable data, etc. We are fitted to meet all of restaurateurs’ IT and telecommunications needs from cradle to grave.

Restaurant Onsite IT Support

We are strategically positioned, with offices in Philadelphia burbs to get one of our team to your restaurant in Philly, new Jersey or Delware quickly to solve any issues that cannot be fixed remotely.

Our onsite IT Support engineers will also:

  • Carry out comprehensive, regular proactive IT support visits
  • Support your restaurant on an ad-hoc basis
  • Provide onsite support coverage at particularly busy periods, night hours and holidays

Restaurant 24×7 Help Desk Support

We fully understand and appreciate that your restaurant needs to be operational during extended hours, with IT issues often arising in the evenings and weekends when things get hectically busy. Should something go wrong at those times, an issue would have the significant impact on your business from an operational and/or credibility stand point.

Kontech provides you with a local IT support staff to cover all of your software, connectivity and hardware (POS systems and phones), to ensure any technology issues are swiftly dealt with.

Once you are covered by our IT support help desk, you can then focus fully on providing your valued clientele with the best possible experience and service, helping to ensure repeat customer for your restaurant.

Restaurant Technology Services

Here are some highlights of services we provide to restaurant and hospitality industry:

  • POS kiosk installations and up keeping
  • Security cameras and video surveillance solutions
  • Restaurant management system and network support
  • PCI Compliance oversight
  • WI-FI infrastructure for staff and patrons
  • Technology vendor management
  • Data backup, business continuity solutions
  • 24×7 monitoring and preventive IT support