January 24, 2016

Managed IT Services

Take control over your IT and concentrate on what’s important to your business

What are Managed IT Services? Think of fixed cost, predictable monthly expense for unlimited service calls, instead of ad hoc and expensive time and material arrangements and paying premium hourly rates for emergency support.

Kontech’s managed services alleviate the headaches associated with managing and maintaining critical IT systems. With tailored 24/7 monitoring, management and support plans that cover your entire network, performance issues are addressed before they become crises.

Naturally, as “one size fits all” model doesn’t work here, all IT support services we offer are customized and tailored to meet your organization’s size and unique needs.

Professional Services Organizations

Medical and Dental Practices

  • Specialized medical practices and service providers
  • Doctor/Dentist Offices, Radiology Centers
  • Private Labs, Testing Centers

Financial Services

  • Insurance Agencies
  • Community Banks and Credit Unions
  • Private Equity/Investment and Wealth Management Organizations

Other Professional Services

All managed services plans offered by Kontech feature:

  • Combination of onsite & remote support, Help Desk and Cloud-based services
  • 24×7 server down/network monitoring support with 4 hours onsite and 1 hour guaranteed emergency response
  • Skilled, certified network consultants and account management team assigned to your account
  • Detailed network and recommendations documentation
  • Dedicated professionals with strong hands-on skills and experience with current business technologies
  • Affordable support plans, predictable, pay-as-you-go pricing (Contact us for details)
  • Unlimited help desk support
  • Ticketing system
  • Managed data backup service
  • No long term contracts or commitments required